Ways to prevent clients using the term "Customer Service".?

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in retail sales , irks me when clients instead of stating promblem , "i want speak customer service". effect , "to find in customer service best solve concern , promblem" want is' tell me promblem, if can't solve , find will'. suggestions tell clients?

i in retail sales , irks me when clients instead of stating promblem , "i want speak customer service". effect , "to find in customer service best solve concern , promblem" want is' tell...


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