I am an MBA(finance) and working in American Express in a Non-financial profile. Can i work in Finance sect.?

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handle inquiries on how navigate in american express online account, how access specific areas within cardmember’s online account, issues related establishing or changing passwords, general inquiries , navigation of myca web pages.
technicalities include troubleshooting web issues, financial software downloads for: quicken, quickbooks, money, csv , pdf files, small business reporting , company services, marketing promotions, amex labs testing , beta products/services.
position responsible prompt efficient troubleshooting , reporting of technical escalations , system tickets utilizing imr databases, coordinating technologies , web designer groups.

possible me shift in finance domain. find hard current job profile.i cannot leave job , search another.
can me options should consider?
18 months since in profile

i handle inquiries on how navigate in american express online account, how access specific areas within cardmember’s online account, issues related establishing or changing passwords, general inquiries , navigation of myca web pages. technicalities include troubleshooting web issues,...


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